Hospitality & DiningGuest Experience
We make your restaurant look as good online as your food tastes. Attract more guests and get more direct bookings.
Digital Experiences That Fill Tables
Hospitality is an industry of senses. The smell of fresh coffee, the crisp sheets of a hotel bed, the ambiance of a dimly lit bar—these are visceral experiences. The challenge of digital hospitality is to translate these sensory details into pixels. Your website must do more than inform; it must invite. It must make the guest feel welcome before they ever arrive.
Visual Storytelling
In dining and hospitality, consumers "eat with their eyes" first. High-quality photography and videography are non-negotiable. A grainy photo of a dish can kill an appetite; a stunning 4K video of a chef plating can create a craving. We art direct photoshoots that capture texture, color, and mood.
- 4K Video Integration
- Full-Screen Backgrounds
- Lifestyle Photography
- Subtle Motion Effects
Direct Bookings
Third-party platforms like UberEats, OpenTable, and Expedia are necessary evils, but they strip away your profit margins and own your customer data. We build robust direct booking engines and online ordering systems that keep revenue in your pocket and customers in your database.
- Commission-Free Bookings
- Customer Data Ownership
- Book Direct Incentives
- Loyalty Integration
OTA
Independence
Stop giving away 15-25% of every booking to OTAs. We build direct booking engines with exclusive rates, free upgrades, and loyalty points that retrain customer behavior. By owning the customer relationship, you can market directly to guests, increasing repeat visits and lifetime value.
Commission Savings
Keep 15-25% more revenue
Customer Data
Own your guest relationships
Direct Marketing
Email & SMS campaigns
Loyalty Programs
Reward repeat guests
Review Management
One bad review on Yelp or TripAdvisor can cost you thousands. In the age of user-generated content, your reputation is fragile. We implement automated review management that solicits feedback from happy guests while intercepting negative experiences before they go public.
- Automated Review Solicitation
- Negative Experience Interception
- Brand Mention Monitoring
- Response Management
Digital Efficiency
The hospitality labor market is challenging. Technology can help fill the gap. From QR code ordering systems that free up servers to automated reservation reminders that reduce no-shows, we implement solutions that improve operational efficiency.
- QR Code Ordering & Payment
- Automated Reminders
- POS Integration
- Inventory Sync
Menu Engineering
Your menu is your primary sales tool. Digital menus must be more than just PDFs—they need to be interactive, searchable, and optimized for upselling. We design mobile-first digital menus that are easy to update in real-time, with strategic placement of high-margin dishes.
Menu Features
- Mobile-first design
- High-margin item highlighting
- Dietary restriction filters
- Real-time availability
- Upsell suggestions
- Multi-location support
The Digital Advantage
Your website is your 24/7 concierge. It answers questions, takes reservations, and sets the tone for the guest experience. Don't let a generic template misrepresent your brand.
15-25%
OTA Commission Savings
93%
Read Online Reviews
4.5x
More Bookings w/ Video
Ready to Transform?
Partner with Mirch Media to create a digital presence that honors the art of hospitality. From direct booking engines to visual storytelling, we help you fill tables and book rooms.
FAQ
Everything you need to know about our services and process.
We build robust direct booking engines with 'Book Direct' incentives—exclusive rates, free upgrades, loyalty points. By owning the customer relationship, you save 15-25% commission and can market directly to guests for repeat visits.
Yes, we integrate with major hospitality POS systems including Toast, Square, Micros, and Aloha. We ensure seamless data flow between your website, ordering system, and kitchen display systems.
We implement automated review management that solicits feedback from happy guests while intercepting negative experiences before they go public. We monitor brand mentions and respond professionally to protect your reputation.
Absolutely. We create custom online ordering that integrates with your POS and kitchen systems. Unlike third-party apps, you own the customer data, pay zero commission, and maintain full control over the experience.
We art direct photoshoots that capture texture, color, and mood. We integrate full-screen video backgrounds, 4K food photography, and subtle animations that transport users into your space. Guests 'eat with their eyes' first.
We implement staff-less ordering and payment solutions using QR codes at tables. This reduces labor costs, increases order accuracy, and speeds up table turnover while giving guests control over their experience.